Altitude uAgent Web Client Components 7.5

Altitude uAgent Web Client Components, developed by Altitude Software, are the lightweight, browser-based modules that power the uAgent desktop in a web environment. They bring contact center controls and workflows directly into a standard browser, reducing desktop footprint and simplifying deployment and updates. The components connect the agent interface to Altitude’s contact center platform, enabling efficient handling of inbound and outbound interactions, guided scripts, and everyday productivity tasks across voice and digital channels.

Key capabilities include:

• Call and interaction control (answer, hold, transfer, conference, wrap-up)
• Omnichannel handling for voice, email, chat, and messaging
• Integrated screen pop, scripting, and form workflows
• Real-time agent status, queue views, and performance indicators
• Softphone and CTI integration with click-to-dial
• Centralized configuration and updates for easier IT management

Designed to work within Altitude’s uCI/Xperience ecosystem, Altitude uAgent Web Client Components help organizations standardize the agent experience, accelerate rollouts, and support distributed teams with a secure, scalable, and user-friendly web client. Feature availability may vary by configuration and licensing.

Altitude uAgent Web Client Components is developed by Altitude Software. The most popular version of this product among our users is 7.5.

You can check WebMoney Agent, SoonR Desktop Agent, TIS-Web Client Software and other related programs like Real Estate Agent at the "download" section.